FAQs


Please write to us on Support@WashMania.co.nz or talk to us on +64225622018 if following questions and answers do not address your curiosities. We will try to address your concerns immediately.


How to register?

You can download 'WashMania Laundry' App from AppStore or Google Play and fill in the required details.You can review the terms and conditions, provide your payment mode details and submit the registration information.

Am I required to pay for registration?

There is No. Registration Fee

Am I required to necessarily register to use services of WashMania Laundry?

Our services can be explored without any registration also. However, for placing an order; registration is must. You can also track the progress of your laundry using the App.

 

How to reset my password?

You need to enter your email address on the Login page and click on forgot password. An email with a reset password will be sent to your email address. With this, you can change your password. In case of any further issues please contact our customer support team.

 

How do I pay in the App?

Your App can accept VISA / Master Cards. Some laundries accept cash also, in that case you will find Cash on Delivery option available in the App..


How safe is to use my credit/ debit card on WashMania App?

WashMania App is made of ISO 9001-2015 and ISO 20000/SEI CMM level 3 technology technology. You can trust WashMania App for your security.

How to use the coupon code?

After you have selected your services and about to check out; coupon code can be entered to get the discounted cost for service just before the payment.